Our online waiver (we encourage you to review this, before signing the online version)
Agree to our terms and conditions
Complete their Registration Form
Complete a Covid-19 Health Check 48 hrs prior to arrival
Up to 8 weeks prior to your trip start date you can cancel your trip for any reason and receive a full refund, less a $200 administration fee.
If notice is received less than 8 weeks prior to the starting date, no money will be refunded.
Up to 14 days prior to travel dates you can cancel in the event of a medical or personal emergency (COVID included) and get a 50% refund of the trip cost. If Whitecap operations are shut down by government issued COVID mandate or unforeseeable circumstances, you will get a full refund of the trip cost, less a $200 admin fee. Whitecap withholds the right to determine the legitimacy of refund applications on a case by case basis. Doctor’s note or relevant evidence needs to be provided.
Weather & personal reasons are not applicable for cancellation refunds. For more information about our summer cancellation policy, please contact us by calling 778-317-4523 or by email at email@example.com
In all scenarios, Whitecap still highly recommends that all guests purchase trip cancellation, trip interruption, and medical insurance. If we can provide direction or guidance in regards to insurance, please don’t hesitate to contact us. Cancellation insurance can be purchased from your local travel insurance company. For residents of BC, cancellation insurance can be difficult to purchase. We recommend http://www.seafirstinsurance.com/ or https://lifestylefinancial.ca/ as the best option for this.
Our summer operation runs from July 14-September 29th. Please note we are open to special requests if you wanted to chat with someone about those please reach out at firstname.lastname@example.org
2 pairs of shoes. Pair for in/around the lodge and a pair for hiking in. Sturdy trail runners or light hiking boots
Camera and accessories
Hats, sunglasses, suncream, Buff or bandana, warm hat/toque
Small day pack with 1-2 liter water bottle
Towels and soap
Small personal 1st aid kit/blister kit
Medications or personal allergy interventions
Walking poles/ski poles
Bug spray (the mosquitoes are not bad, but the horse flies can be)
Light sleeping bag ( we have duvets, pillows and pillowcases at the lodge to add or assist)
There are Grizzly Bears in the valley, this is not an issue but we will take the appropriate cautions. Bear spray and airhorns and bear bangers are the best. We can provide these at the lodge if requested.
Charging station at the lodge for all electronic items
Wifi at the lodge for guest use. A small fee for use.
We can accommodate up to 15 people comfortably at the lodge for your event in the summer.
The terminal building is just east of the Blackcomb Helicopters office and Hanger.
Please note we do charge a 2.7% fee for credit card usage. This is already built into the price of the trip.
Generally the bugs are not too bad, however certain times of year are worse than others. Bring some bug spray just in case
We share the valley with many grizzly bears, however we have been coexisting peacefully for decades. We have strict policies with regards to food and waste to ensure this healthy relationship. Our guides and staff practice active bear management and will advise you how to properly behave. Bear deterrents are ok to bring, but you need to pack these separately and inform the guide prior to loading the helicopter. There will also be bear deterrents provided at the lodge.
Sandals, slippers or socked feet work great in the lodge, and light runners or sandals for between buildings.
Light hiking boots or trail shoes for hiking. Make sure they are comfy! Sturdy hiking boots are best. If you are are strong hiker, a robust hiking shoe is ok as well. Gore-tex in any footwear is recommended.
There is wifi available at the lodge. We charge $15/trip to access it. It is only available in the main lodge
On exchange day you need to be at the hangar at the Pemberton airport at:
Sunday: 3:00 PM
Wednesday: 8:30 AM
Friday: 8:30 AM
We try to provide as much as possible. Pack your bags before breakfast so we can hike until the heli arrives! If you’re flying in on a morning exchange be dressed ready to hike and we’ll get out there as soon as you arrive.
It depends on the groups and their desire and fitness. We have two guides typically so we quite often can cater to differing levels of hikers to provide the best possible experience.
Come dressed ready to hike.
40 pounds of luggage, packed in a soft duffel with no wheels and a smaller day pack for hiking, up to 20 pounds.
The terminal building is just east of the Blackcomb Helicopters office and Hanger. Please park directly opposite the terminal entrance. Please arrive ready to hike.
Bear spray & bear bangers will be provided, however you are welcome to bring your own. If you do bring your own it is very important to inform the exchange manager or pilot prior to loading the helicopter.
Yes. Bring a lightweight sleeping bag. Other linens will be provided.
If the helicopter can fly we will run the trip. Most times there is still lots to do and the Lodge is an amazing place to have a vacation. Please be prepared with good rain gear if the weather forecast is unfavourable.
A guide helps enrich your overall experience from the flora to fauna, history of the lodge and surrounding area, to geology. A guide will help you maximize your experience by planning the most efficient days and highlight trips, all while provide a professional level of risk management.
Yes. All of the lakes are in the alpine and therefore quite chilly, but still an amazing experience. Please note, it is the backcountry so there is no lifeguard on duty.
No problem! Fill out your requests when you book or contact us at email@example.com and we can make anything happen.
Many! We cater to strong and mellow hikers and have multiple guides to help facilitate this. We have trails to get out of the valleys, through the sub-alpine forests, then spend our time in alpine meadows, on ridges, hiking to the top of peaks, strolling through bowls and around alpine lakes.
Absolutely! Contact firstname.lastname@example.org for special booking requests.
We have kegs of beer on tap, and an assorted selection of spirits.
You can also bring your own!
There are two heated composting toilets as well as two outhouse pissoir toilets and 1 indoor heated pissoir toilet in Woodhall.
We have both – an on demand hot water shower system and a sauna.
We make sure to fly in fresh, locally sourced ingredients to serve our guests the best possible meals. Our chefs are known for creating amazing spreads for breakfast, lunch, apres and dinner. We are happy to cater to your dietary needs if you give us a heads up before you arrive.
No. However, entry into the Evacuation Fund can be purchased from Whitecap Alpine for $50 at the time of booking your trip.
Please note, that the Evacuation Fund is not insurance. Everyone should have their own travel/trip cancelation and medical coverage (BC residents: look into what MSP covers you for). Please ask your insurance provider if evacuation insurance is included as part of your plan. If not, then be prepared to cover the costs associated with getting out from the backcountry in an emergency.
For those that choose to buy-in to the Evacuation Fund, Whitecap will cover the cost of helicopter extraction to a higher level of care in case of a medical emergency (under the advice of the Medical Director). This must be purchased prior to your trip start date and will last until your trip departure date.”
We proudly partner with Blackcomb Helicopters, who as of January 1st, 2019 became the first full-service helicopter operator in the world to offset 100% of its carbon footprint.
Through a significant contribution to a forest conservation project on Quadra Island, as well as local green tech and travel initiatives, BH is offsetting its carbon footprint through the sequestration of greenhouses gases by preserving forests, encouraging greener travel for commuters, and incorporating energy savings and lower emissions in new building design. You can learn more about Blackcomb Helicopter’s ‘Fly Carbon Neutral’ program here: https://blackcombhelicopters.com/carbon-offset-program
We have both new trails and historic trails (from the gold prospecting days). Our network of trails is growing constantly, but we have built trails in any spots that are difficult or tricky.
Yes! all groups go to the sauna, and there are both easy and adventurous trails to get there.