The Flexi pricing option increases the flexibility of our cancellation policy. This rate requires a deposit of $1000 at the time of booking and the remainder is due 10 weeks prior to the start of your trip. The Flexi rate allows you to cancel for any reason up to two weeks before your trip start date and receive a refund. You may cancel within two weeks of your trip, for any reason, and receive a 50% refund. If there is a government-mandated shutdown of the lodge due to COVID-19, you will receive a full refund. All refundable amounts will incur a $200 per person fee. The evacuation fund is also included in the Flexi rate. Please note, refunds will not be given for weather delays or acts of force majeure.
The Advanced Purchase pricing option is non-refundable and the balance is due in full at the time of booking. If there is a government-mandated shutdown of the lodge due to COVID-19, you will receive a refund, less $500 (per person) for your trip. There are no refunds given for weather delays or acts of force majeure. The evacuation fund is NOT included in this rate, and we recommend that you make sure you have coverage to reduce costs of extraction in case of a medical emergency.
At Whitecap we are taking a systematic and collaborative approach to operate safely amongst the current climate of COVID-19. This includes updates to staff training, operating procedures, risk management, staff and guest medical screening, alongside communicating with all our partners to ensure that we are complying with a newly formed and developing industry standard. Going forward, we are confident that these updated systems will provide our guests a safe and enjoyable opportunity to explore the beautiful McGillivray Valley.
To ensure the health and safety of our clients, staff and partners, we have developed a set of Best Management Practices (BMPs). These are designed to reduce the risk of COVID-19 transmission and to provide confidence that we are doing everything we can to protect our community. In the development of specific sector plans, we have identified five principles, which have been used to guide our operating protocol pertaining to staff and guests. For more information, please see our COVID-19 Management Plan
Whitecap and Whitecap International cannot make exceptions to the cancellation policy and all cancellations must be received in writing.
Our cancellation policy will depend on whether you have taken the Flexi rate or Advanced Purchase rate. In both circumstances, there are no refunds given for weather delays or acts of force majeure. If there is a government-mandated shutdown of the lodge due to COVID-19, you will receive a full refund (minus a $200 fee with the Flexi rate or a $500 fee with the Advanced Purchase rate).
The Flexi rate allows you to cancel for any reason up to two weeks before your trip start date. You may cancel within two weeks of your trip, for any reason, and receive a 50% refund (minus a $200 fee).
The Advanced Purchase pricing option is non-refundable if you decide to cancel your trip.
If the entire group agrees, Whitecap can arrange a COVID test for each guest at a cost of $225/ person (minimum). Pricing may vary based on guests’ locations. Testing costs may decrease significantly as the technology and efficiency of testing improves over the next few months. Whitecap will cover the cost of our own crew testing if it is agreed upon that all guests on the trip will be tested. Behavioural management is also a necessary control mechanism.
The lodge operates in the winter from December 15 to April 10.
The terminal building is just east of the Blackcomb Helicopters office and Hanger. Please park directly opposite the terminal entrance. Once the pilot is happy with the weather window and everyone is clear on the logistics for the day, we will drive in convoy to our staging area at the Red Barn, in D’Arcy. It is about 45 minutes east of the airport. Please ensure you have transport to D’Arcy organized. We encourage carpooling where possible. Vehicles can be left at Pemberton Airport if necessary.
Please arrive ready to ski. We will ask you to change into your ski boots in D’Arcy for the helicopter transfer. From here it is a short 10 minute flight into the Lodge.
Luggage allowance of 15kg (40lbs) per person including personal alcohol. This does not include skiing equipment.
Pack personal gear into a small duffel or into your daypack. Avoid large duffel bags or rigid frame travel bags.
Wear bulky and ski clothing as well as ski boots in the helicopter.
Proper equipment in good working order makes for a comfortable and worry-free outdoor adventure. Whitecap Alpine recommends that all guests have current powder skiing and mountaineering equipment to ensure the best possible experience. We also advise that all specific safety equipment be tested prior to arrival.
Comfortable feet are crucial to a successful week of skiing. If you are planning to rent boots, we suggest that you either bring a pair of liners that fit your feet from other ski boots, or bring the second pair of boots.
For the best accessibility, we suggest that skis be at least 110 mm in the shovel with properly fitting adhesive climbing skins. Our guides use and recommend G3 skis and equipment. Visit www.genuineguidegear.com for more.
Snowboarders should be using split boards. There are great options available for rent and purchase. Please contact us or check out the new splitboards from G3. www.genuineguidegear.com
It is mandatory that all guests have in their possession at-all-times in the field: Shovel, Probe and Digital Transceiver (457 Khz single frequency).
• Ski touring boots or Snowboard boots
• Skis or splitboard snowboard
• Ski poles
• Adhesive climbing skins (Fitted to width and length of your skis/board)
• Ski crampons*
• Backpack capacity: 30-40 litre (2000-2400 cubic Inches)
• Avalanche probe
• Snow Shovel
• Digital Avalanche Transceiver
• Spare transceiver batteries (purchase new ones & check for correct size)
• Ski goggles
• Glacier glasses/sunglasses
• Insulated water bottle 2 litres (Camelback or other hydration system)
• Small thermos (optional)
* Optional but advised for when conditions warrant.
• Ski pants
• Long underwear, shirt and bottoms (poly-pro/wool blends)
• Mid Layer for insulation and wind while being active
• Warm socks (3 Pair)
• Ski gloves / Mitts / Waterproof Outers (2 pair)
• Gore-tex outer jacket / parka (with hood)
• Down/Synthetic jacket (warm, “puffy” type jacket)
• Toque (ski hat) • Sun hat (baseball cap or sombrero) & bandana/Buff
• Lightweight casual pants (denim jeans / chinos)
• Socks & underwear (spares and extras)
• Sweater or lightweight fleece shirt
• Light runners or sandals
• Swim suit
• Personal toiletries
Other Critical and Important Stuff
•SLEEPING BAG (light personal sleeping bag) The lodge provides linens and pillows and pillow cases
Personal first-Aid & blister Kit (second skin, compeed, athletic tape, personal medications, Ibuprofen, etc…)
• Sun block (high SPF rated or zinc-type ointment)
• Camera & film (spare camera batteries and/or charger for digital cameras, plus USB connector)
• Repairs & spares kit (for own model of A/T, telemark, or snowboard binding Systems)
• Wine and Spirits, We have a selection of Phillips and Red Truck beer at the lodge
• Headlamp or flashlight
• Reading materials
On a Saturday exchange day, skiing generally commences after the emergency training session, roughly between 11:00AM and noon.
On a regular day, breakfast is at 7:30AM, skiing commences afterwards between 8:30AM and 9AM. Skiing for the day or as you desire. Back home for apres and a sauna at dusk and dinner is between 6:30 and 7PM.
We are very flexible, it’s about you and what you want. Groups are managed based on individual desires, interest and ability. We generally run two main groups based on the number of guests who are interested in skiing and their ability levels. There is usually one stronger group, one moderate paced group and at times a third group focused on a specific speed, which could be ultra fast or completely mellow. We are more than happy to cater to novice backcountry users all the way up to the hammerheads. We generally have two guides and one assistant. Private guides are available upon request. Email us for more information.
Heli Drops are based on flight time starting at $1430+gst per 30 minutes. Depending on how many people are doing the drop you can expect to spend anywhere between $400 and $600 plus tax. The program runs as a value added program and we generally use it when the weather and conditions are conducive.
Guests ski a half day on Tuesday, generally skiing from 8:30 to 11:30AM
A light pair or running shoes or snow boots work well. The pathways are kept well packed down and mostly clear of fresh snow. Slippers or flip flops are a good option for the lodge.
We ask you bring a light sleeping bag or duvet to sleep in. We provide all linens, sheets and pillow cases.
We keep the yurts at room temperature, they are very comfortable, warm, heated and well insulated.
We have charging stations at the lodge for all your electronic devices.
There is wifi available at the lodge. We charge $15/trip to access it. It is only available in the main lodge.
Yes, airbags are an excellent way to decrease your chance of being buried in an avalanche. They are not mandatory, but if you do own one, please feel free to bring it with you.
In all scenarios, Whitecap still highly recommends that all guests purchase trip cancellation, trip interruption, and medical insurance. If we can provide direction or guidance in regards to insurance, please don’t hesitate to contact us. Cancellation insurance can be purchased from your local travel insurance company. For residents of BC, cancellation insurance can be difficult to purchase. We recommend http://www.seafirstinsurance.com/ or https://lifestylefinancial.ca/ as the best option for this.
Yes! We encourage guests to bring in wine and spirits if you so choose.
We offer a premium selection of local craft beers. There is a small selection of hard liquor as well.
Saturday departure is approximately 9:00AM, arriving back in Pemberton by 11-1130AM.
Tuesday departure is approximately 12PM, arriving back in Pemberton by 1:30-2PM.
All times are conditional to current flying conditions.
We have 5 toilets total; 3 number 1 toilets; 1 inside Woodhall, two outhouses near the main lodge and 2 two heated composting toilets for all your toilet needs.
We have both an on demand hot water shower system and a sauna.
All yurts and out buildings are plumbed with running water and sinks.
“No. However, entry into the Evacuation Fund can be purchased from Whitecap Alpine for $50 at the time of booking your trip.
Please note, that the Evacuation Fund is not insurance. Everyone should have their own travel/trip cancelation and medical coverage (BC residents: look into what MSP covers you for). Please ask your insurance provider if evacuation insurance is included as part of your plan. If not, then be prepared to cover the costs associated with getting out from the backcountry in an emergency.
For those that choose to buy-in to the Evacuation Fund, Whitecap will cover the cost of helicopter extraction to a higher level of care in case of a medical emergency (under the advice of the Medical Director). This must be purchased prior to your trip start date and will last until your trip departure date.”
At Whitecap we only work with the best fully certified ACMG Ski Guides in the winter and hiking guides in the summer. All of our guides are knowledgeable about the terrain and the snow conditions they will be taking you in. Assessing snow stability and evaluating avalanche hazard is always our first priority.
Mixed groups will see numbers reduced to a maximum of 12 guests to allow for more spacing between individuals. For lodge buyouts there will be a maximum number of 14 guests in the lodge. Staff will still maintain physical distancing from these folks.
We make sure to fly in fresh, locally sourced ingredients to serve our guests the best possible meals. Our chefs are known for creating amazing spreads for breakfast, lunch, apres and dinner. We are happy to cater to your dietary needs if you give us a heads up before you arrive!
We proudly partner with Blackcomb Helicopters, who as of January 1st, 2019 became the first full-service helicopter operator in the world to offset 100% of its carbon footprint.
Through a significant contribution to a forest conservation project on Quadra Island, as well as local green tech and travel initiatives, BH is offsetting its carbon footprint through the sequestration of greenhouses gases by preserving forests, encouraging greener travel for commuters, and incorporating energy savings and lower emissions in new building design. You can learn more about Blackcomb Helicopters’ ‘Fly Carbon Neutral’ program here: https://blackcombhelicopters.com/carbon-offset-program