To ensure the health and safety of our clients, staff and partners, we have developed a set of Best Management Practices (BMPs). These are designed to reduce the risk of COVID-19 transmission and to provide confidence that we are doing everything we can to protect our community. In the development of specific sector plans, we have identified principles to guide our operating protocol pertaining to staff and guests. These include:
- Personal Hygiene
- Stay at Home if you are sick
- Environmental Hygiene
Health
All staff & guests will be required to adhere to our updated Health & Safety Policies.
These include:
- To not come on your trip if they are feeling ill (BC Government self-assessment tool)
- Maintaining a high level of personal hygiene at all times following provincial guidelines
- Following the health and safety guidelines provided by Whitecap during orientation and adhering to the guidelines outlined in the on-site policy manual administered by the Provincial Health Officer for staff, client and facility health and hygiene procedures
Travel
- Face masks must be worn in the helicopter
- Transportation services will follow Transport Canada guidelines for air transport and surface transport
- Blackcomb Helicopters has also updated their customer protocol, designed to keep their staff and clients safe. We ask that guests please read passenger protocol before flying into the lodge: Blackcomb Helicopters – COVID-19 Customer Protocols
Cleaning
Whitecap has always maintained a rigorous cleaning regimen. These protocols will continue with increased frequency.
Individual Accountability
Coming to the lodge is a big financial commitment for everyone and we encourage our guests to manage their own exposure in their personal lives both generally and more strictly in the lead up to their trip. COVID 19 is now a known hazard to us all and requires each individual to take accountability for their actions and make responsible choices. While pre trip quarantining will not be mandatory, it is strongly encouraged to ensure good health and reduce the chances of needing to cancel and being out of pocket.
