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Frequently Asked Questions

Our summer operation runs from July 12-September 29th. Please note we are open to special requests if you wanted to chat with someone about those please reach out at info@whiteapline.ca

  • Outdoor clothing for hiking including:
    • Rain jacket and pants
    • Warm insulating layers
    • Light hiking shirt
    • Hiking pants, shorts (two pair) Bright colors preferable
    • Multiple pairs of socks
    • Gaiters
    • Swimsuit
  • 2  pairs of shoes. Pair for in/around the lodge and a pair for hiking in. Sturdy trail runners or light hiking boots
  • Camera and accessories
  • Binoculars
  • Hats, sunglasses, suncream, Buff or bandana, warm hat/toque
  • Light gloves
  • Small day pack with 1-2 liter water bottle
  • Towels and soap
  • Toiletries
  • Small personal 1st aid kit/blister kit
  • Medications or personal allergy interventions
  • Walking poles/ski poles
  • Bug spray (the mosquitoes are not bad, but the horse flies can be)
  • Light sleeping bag ( we have duvets, pillows and pillowcases at the lodge to add or assist)
  • There are Grizzly in the valley, this is not an issue but we will take the appropriate cautions. Bear spray and airhorns and bear bangers are the best. We can provide these at the lodge if requested.
  • Charging station at the lodge for all electronic items
  • Wifi at the lodge for guest use. A small fee for use.

We can accommodate up to 16 people comfortably at the lodge for your event in the summer.

All guests initially meet in Pemberton at the Pemberton Airport Terminal building for a trip briefing, helicopter orientation, and waiver signing.

Meeting Times:
Saturday 8 AM
Tuesday 10:30 AM

The terminal building is just east of the Blackcomb Helicopters office and Hanger.

Please note we do charge a 2.7% fee for credit card usage. This is already built into the price of the trip.

Generally the bugs are not too bad, however certain times of year are worse than others. Bring some bug spray just in case

    • We share the valley with many grizzly bears, however we have been coexisting peacefully for decades. We have strict policies with regards to food and waste to ensure this healthy relationship. Our guides and staff practice active bear management and will advise you how to properly behave. Bear deterrents are ok to bring, but you need to pack these separately and inform the guide prior to loading the helicopter. There will also be bear deterrents provided at the lodge.

    • Sandals or slippers or socked feet work great in the lodge, and light runners or sandals for between buildings.
    • Light hiking boots or trail shoes for hiking. Make sure they are comfy!

There is wifi available at the lodge. We charge $15/trip to access it. It is only available in the main lodge

    • On exchange day you need to be at the hangar at the Pemberton airport at:
    • Sunday: 1500
    • Wednesday: 0830
    • Friday: 0830

We try to provide as much as possible. Pack your bags before breakfast so we can hike until the heli arrives! If you’re flying in on a morning exchange be dressed ready to hike and we’ll get out there as soon as you arrive

    • It depends on the groups and the desire and fitness. We have two guides typically so we quite often can cater to differing levels of hikers to provide the best possible experience.

    • Come dressed ready to hike

    • 40 pounds of luggage, packed in a soft duffel with no wheels
    • Smaller day pack for hiking, up to 20 pounds

    • 1850 Airport Road, Pemberton BC

    • Everyone will initially meet in Pemberton at the Pemberton Airport Terminal building for a trip briefing, helicopter orientation, and waiver signing.
    • The terminal building is just east of the Blackcomb Helicopters office and Hanger. Please park directly opposite the terminal entrance. Please arrive ready to hike.

Bear spray & bear bangers will be provided, however you are welcome to bring your own. If you do bring your own it is very important to inform the exchange manager or pilot prior to loading the helicopter.

Yes. Bring a lightweight sleeping bag. Other linens will be provided.

If the helicopter can fly we will run the trip. Most times there is still lots to do and the Lodge is an amazing place to have a vacation. Please be prepared with good rain gear if the weather forecast is unfavourable.

A guide helps enrich your overall experience from the flora to fauna, history of the lodge and surrounding area, to geology. A guide will help you maximize your experience by planning the most efficient days and highlight trips, all while provide a professional level of risk management.

Yes. All of the lakes are in the alpine and therefore quite chilly, but still an amazing experience. Please note, it is the backcountry so there is no lifeguard on duty.

Yes

No problem! Fill out your requests when you book or contact us at info@whitecapalpine.ca and we can make anything happen

Absolutely! Contact info@whitecapalpine.ca for special booking requests.

We ahe kegs of Philip’s and Red Truck on tap, and an assorted selection of spirits.

You can also bring your own!

Yes

Cancellation insurance can be purchased from your local travel insurance company. For residents of BC, cancellation insurance can be difficult to purchase. We recommend http://www.seafirstinsurance.com/ or www.lifestylefinancial.ca as the best option for this.

There are two heated composting toilets as well as two indoor heated pissoir toilets.

We have both an on demand hot water shower system and a sauna.

We make sure to fly in fresh, locally sourced ingredients to serve our guests the best possible meals. Our chefs are known for creating amazing spreads for breakfast, lunch, apres and dinner. We are happy to cater to your dietary needs if you give us a heads up before you arrive!

Whitecap and Whitecap International cannot make exceptions to the cancellation policy for any reason, including personal emergencies and weather.

All cancellations must be received in writing. If we receive your cancellation more than 6 weeks prior to the start of your trip, you have two options:

a) We are happy to rebook your reservation if you find an alternative date of the same season at Whitecap and McGillivray Pass Lodge, or Whitecap International.

b) We provide a full refund, less a $400 administration fee

If notice is received less than 6 weeks prior to the starting date, no money will be refunded.

For more information about our cancellation policy, please contact us by calling toll-free at 1.604.862.9757 or by email at info(at)whitecapalpine.ca

No. However, entry into the Evacuation Fund can be purchased from Whitecap Alpine for $50 at the time of booking your trip.
Please note, that the Evacuation Fund is not insurance. Everyone should have their own travel/trip cancelation and medical coverage (BC residents: look into what MSP covers you for). Please ask your insurance provider if evacuation insurance is included as part of your plan. If not, then be prepared to cover the costs associated with getting out from the backcountry in an emergency.
For those that choose to buy-in to the Evacuation Fund, Whitecap will cover the cost of helicopter extraction to a higher level of care in case of a medical emergency (under the advice of the Medical Director). This must be purchased prior to your trip start date and will last until your trip departure date.”